Refund Policy

30-Day Money-Back Guarantee
You can request a refund within 30 days of receiving your order.

Eligibility for Refund

·         Items must be unused and in the same condition you received them

·         Returned in the original packaging

·         You’ll need the receipt or proof of purchase

How to Start a Return
Contact us at info@luminproco.com with your order number and reason for return.
We'll provide return instructions and next steps.

Return Shipping

·         Return shipping costs are covered by the customer (unless the product arrived damaged or incorrect)

Refunds
Once we receive and inspect the returned item, we’ll notify you and process your refund within 5–7 business days to your original payment method.

Non-Refundable Items

·         Used or damaged products not due to our error

·         Items returned after the 30-day window